FAQ's
Welcome to our Frequently Asked Questions (FAQs) page! We’ve compiled a list of common questions to help make your shopping experience smooth and hassle-free. If you can’t find what you’re looking for, feel free to contact us.
1. General Questions
Q: What is ShopperStyle?
A: ShopperStyle is an online fashion store offering the latest trends in clothing and accessories at affordable prices. We are based in Surat, India, and are committed to providing high-quality fashion to our customers.
Q: How can I contact ShopperStyle?
A: You can reach us via:
📞 Phone/WhatsApp: +91 9727907558
📧 Email: shopperstyle.store@gmail.com
🌐 Website: www.shopperstyle.store
2. Orders & Payments
Q: How do I place an order?
A: Simply browse our website, add your favorite items to your cart, and proceed to checkout. Follow the steps to enter your details and make a payment.
Q: What payment methods do you accept?
A: We accept:
✅ Credit/Debit Cards (Visa, MasterCard, RuPay)
✅ UPI (Google Pay, PhonePe, Paytm, etc.)
✅ Net Banking
✅ Cash on Delivery (COD) – available on select orders
Q: Can I modify or cancel my order after placing it?
A: If you need to modify or cancel an order, please contact us within 2 hours of placing your order. Once the order is shipped, changes cannot be made.
3. Shipping & Delivery
Q: Do you offer nationwide shipping?
A: Yes, we deliver across India.
Q: How long does it take to receive my order?
A:
- Premium Express Shipping: 3-10 business days
Q: How can I track my order?
A: Once your order is shipped, you’ll receive a tracking link via email/SMS. You can also check your order status in the My Orders section of your account.
4. Returns & Exchanges
Q: What is your return and exchange policy?
A: We offer easy returns and exchanges within 24 hour of delivery. Items must be unworn, unused, and in their original packaging.
Q: How do I request a return or exchange?
A: To initiate a return/exchange:
- Go to the Returns & Exchanges section on our website.
- Fill out the request form with your order details.
- Our team will arrange for pickup and process your request.
Q: Are there any return/exchange charges?
A: Returns are free of charge, but exchanges may have a small shipping fee depending on location.
5. Account & Privacy
Q: Do I need an account to shop on ShopperStyle?
A: No, you can check out as a guest. However, creating an account allows you to track your orders, save your address, and enjoy a faster checkout process.
Q: Is my personal information secure?
A: Yes, we use advanced encryption and security measures to protect your data. We do not share your personal details with third parties.
6. Discounts & Offers
Q: Do you offer discounts or coupons?
A: Yes! We frequently offer discounts, seasonal sales, and exclusive deals for our customers. Sign up for our newsletter or follow us on social media for updates.
Q: How do I apply a discount code?
A: During checkout, enter your coupon code in the designated field, and the discount will be applied automatically.
7. Bulk Orders & Collaborations
Q: Can I place a bulk order?
A: Yes, we offer special discounts for bulk purchases. Contact us for wholesale inquiries at shopperstyle.store@gmail.com.
Q: I am an influencer. Can I collaborate with ShopperStyle?
A: Absolutely! We love partnering with influencers and bloggers. Email us or reach out via social media for collaboration opportunities.
8. Still Have Questions?
If you didn’t find the answer you were looking for, feel free to contact us. Our team is always here to help!
📞 Call / WhatsApp: +91 9727907558
📧 Email: shopperstyle.store@gmail.com
🌐 Visit Us Online: www.shopperstyle.store
Thank you for choosing ShopperStyle – Happy Shopping! 😊